Resilience in the Workplace – Client Story

The resilience coach who has shared this client feedback is Yvette Elcock. Yvette is an Accredited Practitioner from the Resilience Dynamic Community of Practice who completed the Resilience Accreditation Programme back in 2017.

In this article, we share the client’s own words about the state of ‘Breakthrough’ resilience in the workplace, having worked with Yvette.

The Resilience Dynamic Model

The Issue – The Coach’s View

Working through the difference between soldiering on or what The Resilience Dynamic describes as ‘Breakthrough’ is very powerful. It is significant in the workplace.  

The unfortunate trap is that tenacity and sometimes endurance are seen as absolute virtues, and the ability to keep going has probably served well in the past. Unless balanced however with resilience, these can become a trap. 

The Solution

Yvette and the CEO worked together through a coaching programme. This included the use of our Dashboard Solo service, a way of self-assessing resilience and exploring resilience drivers. The Dashboard Solo service accelerates all coaching work, highlighting the Secure, Neutral and Watch areas for how the client operates today. These offer practical insight into resilience opportunities in the short to longer term. 

The Outcome – The Client’s View

Hear from a CEO from a Mid-Sized Organisation Yvette worked with:

‘Breakthrough’ is the active management of a situation where you might decide it’s appropriate to endure for a short period, or change the circumstance, but either is an active decision and strategy.

This can be more demanding initially because you have to maintain a broader perspective, assessing both the situation and our own state, and consider options. One has to resist the ‘perceptual narrowing’ that pressure and stress can generate.
For me tai-chi gives a very useful, physical example and analogy.

The principle in tai-chi is to keep contact, and so remain engaged and ‘listening’ to one’s partner/opponent whilst also staying soft, moving and turning.

Again for me, the warning signs are the sense of pressure and when the focus is on the very immediate, or if I am thinking’ I just need get passed that Board meeting or those dates…

CEO of mid-sized organisation


We couldn’t say this any better.

If you want to coach to create these kinds of insights and impact, please consider joining us for the 2024 Resilience Accreditation Programme starting on 6th Feb 2024. Invest in your own resilience and invest in the resilience of your clients instead of just soldiering on.  

If you are interested in coaching and resilience and wellbeing data solutions for your organisation, we have a range of solutions. Find out more about our solutions here. 

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